PACE On-line Drug & Alcohol Counselling
The pilot project in conjunction with Gaydar & Gaydargirls finished in May 2008
The pilot project ended on the 22nd May 2008. The online assessment form has been removed from the website for the time being. Please check the website for future updates.
PACE's counselling service offers support to people who are facing issues such as anxiety, coming out, sexual identity, depression and relationship difficulties. We will be offering specific counselling around drug and alcohol concerns in gaydar and gaydargirls chatrooms to people based in the UK (click on gaydar and gaydargirls logo's below). We offer a range of counselling approaches and all our counsellors are lesbian, gay or bisexual and are fully qualified, or in the final part of their training.
How do I access a counsellor on-line?
The counselling service will be open every Thursday from 6 pm with the last appointment starting at 7.30 pm. We need to assess if the service is suited to your needs so please complete and submit the registration form below. Alternatively you can chat to the receptionist whose profile is pacereceptionist1. For anonymity you do not need to enter the PACE chatroom. You can just click on the pacereception1 profile to enter a private chat. Each session with the counsellor is 50 minutes and you will be offered 6 sessions.
Go to gaydar/gaydargirls chatroom and look for the heading called Community and for the chatroom called 'PACE Counselling Reception' where you can contact the PACE receptionist to arrange a session with a PACE counsellor.
The On-line service is not a crisis service. If you are in immediate distress or you feel suicidal, please visit the Samaritans www.samaritans.org/cls.
If you need to contact us when the service is not on-line, you can call us on 020 7700 1323 Monday-Friday 10am to 5pm or email the receptionist at pacereceptionist1@pace.dircon.co.uk.
Alternatively you can contact our Helpline. The PACE Helpline offers family and relationship support and is open on Mon 9.30am to 12.30pm & Thurs 3.30pm to 6.30pm on 0808 1807 223. Or via email at pacehelpline@pace.dircon.co.uk.
Down loads
Confidentiality - all our counselling is completely confidential. You can down load our statement here. CONFIDENTIALITYSTATEMENT.doc
Equal Opportunities - we are committed to making our services accessible and non-discriminatory. You can download our statement here.PACEEQUALOPPORTUNITIESSTATEMENTOFINTENT.doc
Complaints - we make every effort to provide you with a quality service. If you are dissatisfied, you can download our complaints procedure here.PACECOMPLAINTSPROCEDURE.doc
If you have experienced abuse and need to alert Gaydar, you can do this by double clicking the red triangle 
in the chatroom window. The report abuse button should not be used to complain about PACE counsellors. The proper complaints procedure should be followed with PACE by downloading the complaints form above. Any abuse reports received by Gaydar will be sent to PACE and the user and will be removed from Gaydar. Gaydar will not be a partyto any complaints raised against the PACE counsellor, or regarding any complaints about the service.
PACE is covered by Professional Indemnity Insurance and people using our on-line service need to abide by UK law.
