FAQ's

Will what I say be confidential?
Yes. PACE has a confidentiality policy that will be explained to you at your initial consultation.

How long will I have to wait before I get an appointment?
Waiting times vary according to service. We see people as quickly as possible but there may be a waiting list for some services. Please call us to find out on 020 7700 1323.

Can I come to PACE if I'm not sure whether I'm straight, gay, lesbian or bisexual?
Yes. The only criterion is that you are exploring issues around sexuality or gender identity.

Can I come to PACE if I am bisexual or transgendered?
Yes. Anyone exploring issues around sexuality or gender identity can come to PACE.

Can I come to PACE if I am straight?
If you are exploring issues around sexuality or gender identity you can come to PACE.

How much does it cost?
We ask for a contribution from you in the counselling service.  Costs can be discussed in your initial consultation, or by calling reception on 020 7700 1323.

Can I use more than one service at a time?
You would not be able to use the individual, couple and family therapy concurrently. However, other services, such as advocacy and counselling can be used at the same time.

I live outside London - can I still come to PACE?
Yes. All of our services are available to people who come from outside London except for our employment counselling.

Are the staff qualified?
They are all fully qualified or in the final part of their counselling training.

What events are taking place at PACE throughout the year?
To find out about our workshops and groups, please see the workshops pages of this site. Click here to join our mailing list.

What age range do you work with?
We have no limit on the upper age range and provide services for those under 18 in our family therapy service and our youth work service.

Are your services open to asylum seekers?
All our services apart from employment coaching are open to everyone. The only criterion is that you are exploring issues around your sexuality.

Is there parking?
Parking near PACE is by residential permit only 9.30-4.30. Outside these times parking is available. Bikes can be left outside the office.

How do I get to PACE?
Visit our contact us pages for details.